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[ Travel & hospitality software testing ]

Software testing for travel: every search bookable, every booking confirmed.

QA engineers for booking engines, resort and rail reservations, loyalty programmes and hospitality data platforms, tested so the price a traveller sees is the price they pay, and the room or seat is really there.

  • ISTQBcertified QA engineers
  • UpworkTop Rated Plus
  • 100%Job Success Score
  • 5.0 Clutch20 verified reviews
  • 3enterprise travel & hospitality brands tested

[ Industry challenges ]

What a bug costs in travel

The failures travel and hospitality teams bring to us most often. Each one shows up as a lost booking, a refund or a traveller stuck at the front desk.

01

Prices that change at checkout

The rate on the search page and the rate at payment don’t match. Travellers abandon, or book and complain.

02

Double bookings and phantom rooms

Inventory that lags between your engine, PMS and channel partners sells the same room or seat twice.

03

Charged, but no confirmation

Payment succeeds, the reservation doesn’t. The traveller turns up with a receipt and no booking.

04

Partner integrations that break quietly

A GDS, channel manager or supplier API changes a field, and rates or availability stop flowing without an error.

05

Outages on the busiest days

Holiday launches, flash sales and schedule releases bring the spikes where downtime costs the most.

06

Travellers on the move

Phones on airport Wi-Fi, roaming data, other languages, currencies and time zones, often all at once.

[ What we test ]

Testing mapped to the traveller journey

Each practice is pointed at a step from search to stay, and links to the full service if you want the detail.

Most critical

Search, booking & reservations

Every search, hold, booking, change and cancellation traced from the results page to the confirmation email, the PMS and the partner feed.

[ Test scenarios ]

The checklist behind every release

Pick a stage of the trip to see the scenarios we run, and the client platform where they matter most.

[ Compliance & standards ]

Tested against the rules travellers are protected by

Payments, privacy and accessibility rules apply across every market you sell into. We test the controls and hand over evidence your compliance team can use.

PCI DSS

Card and deposit flows, tokenisation and what reaches logs and booking notes. We aren’t a QSA; we give your assessor test evidence.

GDPR · PIPEDA · CCPA

Consent, profile and passport data, retention and data-subject requests for travellers from every market you sell to.

WCAG 2.2 · ADA · ACA

Booking, seat and room selection tested with screen readers and keyboards, including accessible-room and assistance requests.

3-D Secure · PSD2 SCA

Strong customer authentication on deposits and pay-later bookings, with exemptions tested where they apply.

[ Platforms, integrations & tools ]

The stack we test travel software on

If a system you rely on isn’t here, we’ll say plainly where we need ramp-up time.

Products & apps

On client projects
Vacation ownership owner portalResort reservationsRail ticketing web & mobileHospitality benchmarking dashboardsLoyalty & pointsNative iOSNative AndroidWeb booking flows

Travel integrations

What we test against
GDS (Amadeus, Sabre, Travelport)PMSChannel managersOTA & NDC XMLPayment gatewaysMaps & geolocationREST & SOAP APIsEmail & SMS confirmations

Automation & devices

Our engineers’ stack
SeleniumPlaywrightCypressAppiumPostmanBrowserStackJira

Performance & accessibility

Our engineers’ stack
JMeterLighthouseaxeNVDAJAWSVoiceOverTalkBack
All testing tools we use →

[ Case studies & results ]

Three travel brands that trust us with the booking

A vacation ownership leader, the hospitality industry’s benchmarking data, and a national rail operator.

Vacation ownership · Global

Marriott Vacations Worldwide

Ownerspoints, contracts and owner portal
Resortsavailability across a global portfolio
Exchangetrading weeks and points for other stays

The challenge

Owners book with points, not just cash. Every reservation depends on the right contract, the right points balance, the right season and a resort that really has the unit, so a booking error is a broken promise to someone who has already paid.

What we test

  • Points balances, borrowing and banking reflected correctly
  • Resort availability by season, unit type and view
  • Reservations, changes and cancellations with points returned
  • Points-plus-cash and fee payments
  • Owner portal on web and mobile
  • Confirmation emails matching the reservation
Visit marriottvacationsworldwide.com
Hospitality data & benchmarking

CoStar

Benchmarksoccupancy, ADR and RevPAR for hotels
Dataperformance submitted by properties
Dashboardsreports and exports for revenue teams

The challenge

Revenue teams price rooms on these numbers. If a dashboard shows the wrong comp set, the wrong date range or a rounding error in RevPAR, a hotel makes pricing decisions on data that isn’t true.

What we test

  • Dashboard figures reconciled to source data
  • Comp-set, date-range and currency filters
  • Occupancy, ADR and RevPAR calculations
  • Report exports matching what’s on screen
  • Role and subscription access to data
  • Large data sets loading within agreed times
Visit costar.travel
Passenger rail · Canada

VIA Rail Canada

Bilingualevery flow in English and French
Ticketsfares, seats and boarding passes
Accessibleassistance and accessible seating

The challenge

A national rail operator sells to everyone: in two official languages, on every kind of device, including passengers who rely on screen readers or need assistance on board. Fares, seats and schedules have to be right for all of them.

What we test

  • Search by route, date and passenger type
  • Fare classes, discounts and fees
  • Seat selection and accessible-seating requests
  • Changes, cancellations and refunds
  • English and French parity across web and mobile
  • Screen-reader and keyboard access to booking
Visit viarail.ca

[ How we work ]

Five steps, starting with a free pilot

The same process on a one-week pilot or a multi-year engagement. Only the scope changes.

  1. 01Day 1–2DiscoveryWe walk your booking journeys, partner integrations, recent incidents and season calendar with your team.
  2. 02Week 1Test strategyA risk map ranked by lost-booking and refund impact, the scenario checklist and a test-data plan for inventory and payments.
  3. 03Every sprintExecutionManual, automated, accessibility and load testing inside your sprint and your tracker.
  4. 04Daily & weeklyReportingDaily progress in your tracker, a weekly report, and severity-ranked findings with steps, screenshots and video.
  5. 05OngoingContinuous supportRegression every release, peak-season readiness runs, and the team scaled around your busiest months.

[ Why QAonTOP ]

Why travel teams pick us, and stay

Travel domain, from live products

Resort reservations, rail ticketing and hospitality data tested for enterprise brands, not just listed on a slide.

Certified, in-house engineers

ISTQB-certified QA engineers employed by QAonTOP, not freelancers passed between projects.

We follow the booking all the way

From the search result to the PMS, the partner feed and the confirmation email, not only what the screen shows.

Peak season, planned for

Load and regression runs timed to your launches, sales and schedule releases.

Nothing hidden

We work in your tools, report daily, and every test case, script and report stays yours.

[ Social proof ]

Team really stepped up our testing with AI-driven automation. QAonTOP has improved product quality, and earned more clients. They feel less like a vendor and more like a true growth partner.
Lior M., CEOQAonTOP client Verified client
Travel & hospitality clients Marriott Vacations WorldwideCoStarVIA Rail Canada

[ Free checklist ]

Peak-season booking readiness checklist

Not ready to talk yet? Take the checks we run before a holiday launch or flash sale, with what a pass looks like for each one.

  1. SearchPrice shown = price paid
  2. InventoryNo double-sold rooms or seats
  3. PaymentsEvery outcome has a booking
  4. ConfirmEmail, PMS and partner agree
  5. LoadLaunch-day traffic modelled
  6. MobileWeak networks and roaming

Send me the checklist

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The checklist is on its way. When you want a second pair of eyes before a release, book a free assessment.

[ FAQ ]

Questions travel teams ask us first

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[ Contact us ]

Get a free test assessment of your platform

✓ Free one-week POC✓ NDA before access✓ A QA lead replies the same day

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